Q1:Can you provide drawing design services?
A:Yes, we have a professional HVAC engineering team to design your project and optimize the solution, and we can also provide professional HVAC drawings.
Q2:Do you have technical support?
A:We have a professional technical team available 7*24 hours to answer technical questions.
After the goods arrive, we can also guide installation and debugging via online video or phone call.
If required, we can also dispatch a project engineer to your country at a reasonable cost.
Q3:Can you help me calculate the best logistics and transportation price in my country?
A:Yes, our professional logistics team will help you arrange cost-effective shipping services, allowing you to ship quickly and at a lower cost. Normally we recommend shipping 20GP, 40GP, 40HQ in full container.
Q4:What is your delivery time?
A:About 35-40 days for standard units. The specific time depends on your needs.
Q5:Can you provide mounting accessories with the equipment?
A:Yes of course. This is one of our standard services and we can calculate and quote the installation kit you require.
Note: Most of our customers prefer to ship the equipment and installation materials together, we specialize in doing this with good packaging methods.
Q6:How about the packaging?
A:Carton packaging, different logos can be customized according to customer requirements.
Q7: What payment methods are supported?
A: Usually payment is by P/P FOB CIF DDP M/O T/T L/C D/P D/A EXW payment method.